FAQ

1. Do you ship internationally?
No, we currently ship within the United States only.

2. Is shipping free?
Yes, all orders include free standard shipping.

3. How long does delivery take?
3–7 business days total (1–2 days processing + 2–5 days shipping).

4. How can I track my order?
You will receive an email with a tracking number once your order ships.

5. What is your return policy?
Returns are accepted within 30 days, provided items are unused and in original condition.

6. How do I start a return?
Email contact@denalihome.shop with your order number and reason.

7. Do you offer exchanges?
We do not process direct exchanges. Please return the item and place a new order.

8. What if my order arrives damaged?
Contact us within 7 days with photos. We will replace or refund.

9. What payment methods do you accept?
We accept major credit cards and secure online payment options.

10. Can I cancel my order?
Yes, if the order has not yet shipped. Contact us immediately for assistance.